We accept MasterCard, Visa & Discover, as well as personal checks, certified
checks and money orders. Personal checks require at least 10 working
days to clear before your order will be shipped. Orders paid for by certified
check or money order will be shipped immediately. Mail orders to The
Train Shoppe, 334 North Pennsylvania Avenue, Wilkes-Barre, PA 18702,
phone us at 570-824-7688 or shop our on-line store with your credit
card.
SHIPPING: Continental US and Canadian orders via UPS GROUND. Overseas
shipping available. Please call or e-mail for options. All shipping
billed at actual cost. FULL INSURANCE IS MANDATORY! No
handling or packing charges. Delivery by U.S. Postal Service is
provided to areas where UPS is not accessible. Special delivery options
such as two-day air etc. are available at extra cost. Shipping
charges will be quoted during phone orders or by e-mail. Tracking numbers
available upon request.
6% PA sales tax where applicable. All Internet orders MUST be shipped,
NO LOCAL PICKUP!
Packages or items damaged in transit must be reported immediately
to the carrier. The customer must initiate all damage
claims. Damaged items will be inspected by the carrier's representative and
returned to us. Original shipping carton and packaging are necessary
for proper inspection.
A 15% Restocking Fee will be charged on all items returned due
to errors in ordering, duplication or dissatisfaction in customer choice.
Exchanging an item for one of equal or greater value waives the restocking
fee. All returned items must be UNUSED, in their original packaging,
resellable and accompanied by a letter of explanation. No
Returns Accepted For Any Reason after 10-days. All
returned items for MUST have return authorization from The Train Shoppe,
334 North Pennsylvania Avenue, Wilkes-Barre, PA 18702 BEFORE they are
returned to us or they will be refused!
ALL shipping charges, including those for returns and exchanges, are
non-refundable.
Prices are subject to change without notice and valid for Internet
orders ONLY. The Train Shoppe, 334 North Pennsylvania Avenue, Wilkes-Barre,
PA 18702 is not responsible for typographic errors.
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